Terms of Service

Last updated: 12/12/2025

1. Acceptance of Terms

By accessing or using ResumeTuneUp ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

ResumeTuneUp is an AI-powered resume optimization service that transforms uploaded resume documents into professionally optimized versions. The Service uses artificial intelligence (via OpenAI, Anthropic, or Google's AI services) to rewrite, format, and enhance your resume content based on best practices. Your resume data is processed by third-party AI services to create your optimized resume. We use ConvertAPI for file conversions and to generate your final optimized resume in both PDF and Word formats, along with visual previews.

3. User Responsibilities

By using our Service, you agree to:

  • Be at least 16 years of age
  • Provide accurate and truthful information in your resume
  • Only upload resume documents that you own or have legal right to use (not someone else's resume)
  • Not use the Service for any unlawful or prohibited purposes
  • Not attempt to circumvent any security measures or access restrictions
  • Not upload malicious files or content that could harm our systems
  • Respect intellectual property rights of others
  • Review and verify the AI-optimized resume before submitting it to employers
  • Understand that the optimized resume is AI-generated and may require human review and editing

4. Data Usage and Privacy

Data Retention: For guest users, your resume data and optimized documents are stored on our servers for a maximum of 7 days to enable downloads and re-runs. After this period, guest user data and generated documents are automatically deleted from our systems. If you create an account and choose to save your optimized resumes, your data will be retained until you delete your account or request deletion of your data.

No Data Sales: We do not sell your personal information or resume data to third parties.

Third-Party AI Processing: We use OpenAI, Anthropic, or Google's AI services to transform and optimize your resume content. We also use ConvertAPI for file format conversions, generating your optimized resumes in PDF and Word formats, and creating visual previews of your transformed resume.

For detailed information about how we handle your data, please review our Privacy Policy.

5. Service Deliverables

Upon successful completion of our service, you will receive:

  • A professionally optimized resume in PDF format
  • A professionally optimized resume in Word (.docx) format
  • A comprehensive optimization report
  • Visual preview of your optimized resume

All deliverables are AI-generated and should be reviewed before use. Processing typically takes about 2 minutes, though complex resumes may take longer.

6. Refund Policy

14-Day Refund Guarantee: We offer a 100% satisfaction guarantee. If you're not completely satisfied with your optimized resume and transformation results, you can request a full refund within 14 days of purchase.

7. Intellectual Property

Your Content: You retain all rights to your original resume content and the AI-optimized versions we create. By uploading your resume, you grant us a limited, temporary license to transform, optimize, and reformat your content solely for the purpose of providing our Service. The optimized resume we generate is yours to use without restriction.

Our Service: ResumeTuneUp and all related technology, software, and intellectual property are owned by us or our licensors and are protected by copyright, trademark, and other laws.

8. Disclaimers

AI Limitations: Our AI-powered optimization creates professionally formatted resumes based on general best practices. The optimized resume is AI-generated and should be reviewed before use. Results may vary, and we do not guarantee job placement or interview success.

No Guarantees: ResumeTuneUp makes no guarantees that our optimized resumes will pass any Applicant Tracking System (ATS), improve your job prospects, or result in employment. While we optimize for ATS compatibility and professional standards, we do not guarantee any specific outcomes from using our Service. The effectiveness of your optimized resume depends on many factors beyond our control, including job market conditions, employer preferences, and your qualifications.

No Warranty: The Service is provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

9. Limitation of Liability

To the fullest extent permitted by law, ResumeTuneUp shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

10. Service Availability

We strive to maintain the Service's availability but do not guarantee uninterrupted access. We may temporarily suspend or restrict access for maintenance, updates, or other operational reasons.

11. Prohibited Uses

You may not use the Service to:

  • Upload false, misleading, or fraudulent information
  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Distribute malware or other harmful code
  • Attempt to gain unauthorized access to our systems
  • Use the Service for competitive analysis or reverse engineering

12. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

13. Changes to Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

14. GDPR and Data Protection

For users in the European Union, your data protection rights are governed by the General Data Protection Regulation (GDPR). Please refer to our Privacy Policy for detailed information about your rights and how we handle your personal data.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. For EU users, this does not affect your rights under GDPR or other applicable EU consumer protection laws.

16. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: support@resumetuneup.ai